Trust is structurally precarious because agents control symbolic wealth at a distance from principals.

Evidence

Agents create and administer symbolic wealth, often taking custody of tangible property in exchange for worthless promissory symbols of potential earnings. And, even when they resist these temptations, trustworthy agents are beset by conflicting claims from their various role identities that may undermine overall fidelity. Agents therefore hold structural opportunities to “take the money-in all its manifest forms-and run,” while unwitting principals, blinded by distance, organizational structure, secrecy, and lack of expertise, idly await the future dividends of symbolic promises made by faceless strangers. ” Hence, the problem of trust. — Shapiro, Susan P., The Social Control of Impersonal Trust, 35

Categorization

  • DEFINE: Establishes the core agency-relationship problem of trust: agents hold symbolic wealth that principals cannot easily verify.
  • XREF: connects to: Trust is structurally vulnerable because agents can exploit principals’ ignorance and distance. — Shapiro, Susan P., The Social Control of Impersonal Trust, 35; Impersonal trust emerges where principals lose direct power to regulate agents. — Shapiro, Susan P., The Social Control of Impersonal Trust, 51; Pre-modern trust is anchored in local place rather than abstract systems. — Anthony Giddens, The Consequences of Modernity, 245 (+5 more)

Broader Connections