Reputation means changing beliefs, not merely incentive-compatible behavior

Evidence

But while this example fits in part the notion of trust as I have defined it, it captures only one aspect of the idea of trust, namely that customers can trust the salesman to hand over a reliable car. It cannot convey the idea of the salesman trying to acquire a reputation for honesty — trying, through his behaviour, to alter people’s perception of what kind of person ‘he really is’. For notice that in the foregoing infinitely repeated game customers do not revise their opinion of him. They know he is dishonest (in the sense of having the pay-off structure of figure 4.1) and behaves honestly only because of the punishment (loss of customers) that will be meted out to him should he never renege. — Diego Gambetta, Trust - Making and Breaking Cooperative…, 966

Categorization

Category: Definitional Content

  • XREF: The central conceptual distinction in the chapter — reputation as belief-revision versus behavior-deterrence. This is the crux separating incentive-based cooperation from genuine trust, which maps onto Hardin’s definition of trust as encapsulated interest versus mere constraint.
  • DEFINE: Defines what ‘acquisition of a reputation for honesty’ means — honest behavior sustained by threat is not genuine reputation, only belief-shifting behavior is.

Broader Connections