Crowds during disasters are a resource for support, not a panic problem.

Evidence

Whereas there is a tradition not only in psychology but also in emergency planning and disaster response that has treated the crowd as a problem because it is assumed to be liable to ‘panic’ (Bendersky, 2007; Sime, 1990), the present analysis reverses this by suggesting that it is precisely in these unstructured collectives where the necessary support and coordination may be found during emergencies and disasters. If the crowd is in many instances the ‘fourth emergency service’, then emergency planners and professional responders need to understand and facilitate this. — John Drury and Rupert Brown and Roberto González and Daniel Miranda, Emergent social identity and observing…, 135

Categorization

  • ADDENDUM: Directly relevant to ‘On Sacrifice’ themes of how collectives coordinate under threat, and complements the solidarity/support emphasis.
  • SEED: Angles for an essay on how disaster-response planning frameworks assume panic and thereby overlook crowds as the real first responders.
  • corroborated: 3 independent passages support this claim — John Drury and Rupert Brown and Roberto González and Daniel Miranda, Emergent social identity and observing…, 135
  • XREF: connects to: WTC evacuations were calm and cooperative rather than panicked — John Drury, The role of social identity processes…, 33; Emergency services overwhelmed after sudden disasters make mutual aid essential for survival. — John Drury and Rupert Brown and Roberto González and Daniel Miranda, Emergent social identity and observing…, 49; People become more empathetic and resourceful after disasters, not selfish — Jenny Odell, How to Do Nothing: Resisting the…, 123 (+13 more)

Broader Connections