Whether disappointment depends on one’s own behavior distinguishes trust from mere confidence
Evidence
Where trust is involved, in Luhmann’s view, alternatives are consciously borne in mind by the individual in deciding to follow a particular course of action. Someone who buys a used car, instead of a new one, risks purchasing a dud. He or she places trust in the salesperson or the reputation of the firm to try to avoid this occurrence. Thus, an individual who does not consider alternatives is in a situation of confidence, whereas someone who does recognise those alternatives and tries to counter the risks thus acknowledged, engages in trust. In a situation of confidence, a person reacts to disappointment by blaming others; in circumstances of trust she or he must partly shoulder the blame and may regret having placed trust in someone or something. — Anthony Giddens, The Consequences of Modernity, 81 (
#expands, via linked claim)
Categorization
- XREF: connects to: Individual-level rational-choice accounts of trust fail as general explanations; Predictable regularity of behavior does not amount to trust; Market confidence is inductive expectation reviewable against dealer behavior (+4 more)
Related
- Most trust is unreflective, routinized background assumption rather than calculated risk (similarity 0.88)
- Luhmann distinguishes confidence in institutions from trust between persons (similarity 0.87)
- Luhmannian confidence is blind trust akin to hope, not trust (similarity 0.87)
- Trust differs from confidence in that trust acknowledges alternatives and risks, confidence does not. (similarity 0.87)
- Differences in trust are epistemological, not psychological or irrational. (similarity 0.86)
- Survey ‘trust in government’ reduces to confidence, not interpersonal trust (similarity 0.80)
- Lack of confidence causes anomie while lack of trust alters decision-making (similarity 0.80)
- Missing confidence saps diffuse sentiment while missing trust blocks decisive action. (similarity 0.78)
Broader Connections
- Trust differs from confidence in that trust acknowledges alternatives and risks, confidence does not.
#expands(0.90) — Anthony Giddens, The Consequences of Modernity, 81 - Lack of confidence causes anomie while lack of trust alters decision-making
#expands(0.75)