Outside trust inspectors must infer trustee quality from indirect evidence.

Evidence

These “unauthorized” surveillants who represent principals rarely have access to the inner sanctums of the agents under scrutiny and must therefore devise more innovative inferential models and unobtrusive measures of trustee performance, integrity, candor, or competence. — Shapiro, Susan P., The Social Control of Impersonal Trust, 98

Categorization

  • XREF: The ‘unauthorized surveillant’ decoding trust through unobtrusive inference echoes the outsider-auditor theme in the reader’s Raskolnikov/Shapiro analysis — the investigator who must read signs without institutional access. — connects to: Trust requires assurance that is at least somewhat well based; Most trust is unreflective, routinized background assumption rather than calculated risk; Principals collectivize trust oversight to gain leverage through embedded ties. — Shapiro, Susan P., The Social Control of Impersonal Trust, 98 (+4 more)

Broader Connections