Social norms make people present stable identities that others can trust

Evidence

Trust placed in them has to rise up to the same level of reflexivity, otherwise it would experience continual disappointment. It is then no longer a matter of the other person remaining what he is, but rather of his continuing his self-presentation and of feeling himself bound by his past self-presentation. To the extent that this reflexivity becomes conscious, personal trust too becomes a variant of system trust. Only trust in the capacity for self-presentation to be reflected contains a guarantee for suitable continuity of behaviour under difficult, changing conditions. Only this form of trust regards the other person as truly free – and not merely as a being with certain constant characteristics. Only this form of trust can make itself conscious of the function of trust, the function of the reduction of complexity in the face of the freedom of the other person, and in this awareness find an orientation. — Niklas Luhmann, Trust and Power, 239 (#expands, via linked claim)

Categorization

  • XREF: connects to: Trust stems from societal self-presentation conditions, not only individual strategies as Goffman holds.; Winning trust requires participating socially and absorbing others’ expectations into one’s self-presentation; Rigid, immovable persons earn trust only in a stable and uncomplicated environment (+27 more)

Broader Connections