Rationalized social organization structurally enables cruelty by mediating responsibility

Evidence

Any force or event that is placed between the subject and the consequences of shocking the victim, will lead to a reduction of strain on the participant and thus lessen disobedience. In modern society others often stand between us and the final destructive act to which we contribute. … Indeed, mediating the action, splitting the action between stages delineated and set apart by the hierarchy of authority, and cutting the action across through functional specialization is one of the most salient and proudly advertised achievements of our rational society. The meaning of Milgram’s discovery is that, immanently and irretrievably, the process of rationalization facilitates behaviour that is inhuman and cruel in its consequences, if not in its intentions. The more rational is the organization of action, the easier it is to cause suffering - and remain at peace with oneself. — Zygmunt Bauman, Modernity and the Holocaust, 441

Categorization

  • XREF: This is the core mechanism-the bridge from Milgram’s lab to bureaucracy and the Holocaust, connecting to the book’s parallel between rationalization and mass violence in the reader’s critical-theory toolkit. — connects to: Purges weaponize guilt by association to sever all social and family bonds; Workplace puritanism protects workers from physiological collapse under rationalized labor; Collective hypocrisy frames problems to justify oppressive solutions — Aimé Césaire, Discourse on Colonialism, 11 (+19 more)
  • DEFINE: Defines ‘rationalization’ as a crucially amoral process: it removes the moral content of acts while pursuing efficiency.
  • QUESTION: Does Bauman’s contention that rationalization always facilitates cruelty hold universally, or only under specific institutional conditions worth pinning down?

Broader Connections