Poor attention management causes managers to miss key competitive and environmental changes

Evidence

Davenport and Beck suggest that organizations failing to obtain and hold the attention of key stakeholders will negatively affect the ability of managers and executives inside the organization to structure their own attention processes effectively. According to the authors, when attention is well managed, executives and managers will notice that information needed for the organization to respond quickly to changes and trends affecting the bottom line is readily available. However, when attention is managed poorly, managers may fall asleep and miss key events or actions by competitors, or important changes in the business environment. — Thomas Davenport & John Beck, The Attention Economy, 16

Categorization

  • XREF: Directly relevant to the reading purpose on the early business framing of attention as scarce — Davenport and Beck are the foundational text of the commercial attention economy. — connects to: Attention must be managed at individual, managerial, and organizational levels to achieve goals — Thomas Davenport & John Beck, The Attention Economy: Understanding…, 15; Attentional tasks fail when capacity cannot meet their demands; Attention is a scarce resource drained by information overload — Thomas Davenport & John Beck, The Attention Economy: Understanding…, 17 (+1 more)

Broader Connections