Liking one outgroup member may not change attitudes toward the whole group

Evidence

GENERALIZATION FROM THE OUTGROUP INDIVIDUAL TO THE OUTGROUP Brown & Turner (1981) questioned the generalization of effects between interpersonal and intergroup phenomena. They doubted whether positive effects from getting to know an outgroup member (interpersonal) could affect attitudes about the outgroup (intergroup). — Thomas F. Pettigrew, Intergroup Contact Theory, 64

Categorization

• DEFINE: Explains the human tendency to treat a liked individual as an exception rather than a representative — the ‘some of my best friends’ phenomenon.
• CANDY: The familiar line ‘but you’re different’ is exactly the interpersonal substitution Brown and Turner are warning about.