Giddens distinguishes ‘facework commitment’ from ‘faceless commitment’ to depict the difference between expert systems and their representatives, with trust located between the two.

Evidence

The relationship between institutional and interpersonal trust (DiVA Portal)

Categorization

• XREF: connects to: Stevens embodies Giddens’s faceless commitments, but Luhmann shows system trust enables ethical abdication; Giddens describes how trust in abstract systems develops as ‘faceless commitments,’ yet notes relations of trust are always ambivalent because confidence is needed amid fundamental ignorance of the social world. — Giddens, The Consequences of Modernity (excerpt); A distinction is drawn between faceless and face-work commitments; involvement with abstract systems is routinized and often unconscious, with trust necessitated by ignorance. — A pint of Giddens (+2 more)

Related

• In Giddens, systems obtain a ‘face’ at their ‘access points,’ which sustains or transforms ‘faceless commitments’ through the interplay of disembedding and re-embedding. (similarity 0.94)
• A distinction is drawn between faceless and face-work commitments; involvement with abstract systems is routinized and often unconscious, with trust necessitated by ignorance. (similarity 0.94)
• Giddens describes how trust in abstract systems develops as ‘faceless commitments,’ yet notes relations of trust are always ambivalent because confidence is needed amid fundamental ignorance of… (similarity 0.90)
• System trust is faceless while personal trust and reembedding depend on facework. (similarity 0.90)
• Even committed system insiders need facework to sustain their own internal trust. (similarity 0.85)
• Modern systems demand trust for entities one cannot feel toward (similarity 0.85)
• As societies grow more complex, trust shifts from shared worldviews to specialized competence. (similarity 0.84)
• Personal intermediaries are the default route to new trust (similarity 0.83)
• Facework sustains basic trust through monitoring gaze, posture, and gesture. (similarity 0.83)
• Giddens defines trust as confidence in the reliability of a person or system expressing faith in the probity or love of another or in the correctness of abstract principles, and notes all trust is… (similarity 0.83)
• System trust produces a compulsion to trust a system one cannot correct (similarity 0.82)
• Trust only becomes a problem when familiarity no longer suffices (similarity 0.82)
• System trust stays latent and beyond open discussion (similarity 0.82)
• System trust resists individual disappointments, unlike personal trust. (similarity 0.81)
• Controlling system trust becomes the exclusive work of experts (similarity 0.81)

Broader Connections

• System trust is faceless while personal trust and reembedding depend on facework. #corroborates (0.90) — Anthony Giddens, The Consequences of Modernity, 214