Facework sustains basic trust through monitoring gaze, posture, and gesture.

Evidence

In facework engagements themselves, the sustaining of basic trust is accomplished through the chronic monitoring of the gaze, bodily posture, and gesture, and the conventions of orthodox conversation. — Anthony Giddens, The Consequences of Modernity, 242

Categorization

• XREF: Directly relevant to the reader’s Giddens-vs-facework frame: Stevens’s professionalism is precisely this chronic monitoring of gaze and posture that replaces ‘facework’ with institutionalized composure. — connects to: System trust is faceless while personal trust and reembedding depend on facework. — Anthony Giddens, The Consequences of Modernity, 214; Reflexive personal trust becomes trust in tact and disciplined self-presentation — Niklas Luhmann, Trust and Power, 255

Related

• System trust is faceless while personal trust and reembedding depend on facework. (similarity 0.84)
• Giddens distinguishes ‘facework commitment’ from ‘faceless commitment’ to depict the difference between expert systems and their representatives, with trust located between the two. (similarity 0.83)
• In Giddens, systems obtain a ‘face’ at their ‘access points,’ which sustains or transforms ‘faceless commitments’ through the interplay of disembedding and re-embedding. (similarity 0.83)
• Reflexive personal trust becomes trust in tact and disciplined self-presentation (similarity 0.81)
• A distinction is drawn between faceless and face-work commitments; involvement with abstract systems is routinized and often unconscious, with trust necessitated by ignorance. (similarity 0.80)
• Modern intimate trust demands self-revelation that produces permanent psychological tension (similarity 0.79)
• Mere social presence presupposes trust and expands as trust accumulates (similarity 0.78)
• Even committed system insiders need facework to sustain their own internal trust. (similarity 0.78)

Broader Connections

• System trust is faceless while personal trust and reembedding depend on facework. #corroborates (0.80) — Anthony Giddens, The Consequences of Modernity, 214
• Reflexive personal trust becomes trust in tact and disciplined self-presentation #corroborates (0.60) — Niklas Luhmann, Trust and Power, 255