Digital assistants convert inner life into calculable behavioral surplus for others’ profit

Evidence

This is a new frontier of behavioral surplus where the dark data continent of your inner life—your intentions and motives, meanings and needs, preferences and desires, moods and emotions, personality and disposition, truth telling or deceit—is summoned into the light for others’ profit. The point is not to cure but to render all of it as immeasurably tiny bits of behavior available for calculation so that each can take its place on the assembly line that moves from raw materials to product development, manufacturing, and sales. — Shoshana Zuboff, The Age of Surveillance Capitalism, 796

Categorization

  • ADDENDUM: Extends the Grafting & Growth metaphor of infrastructure to the assembly line of inner life — the machine invasion converts subjective depth into raw material.
  • XREF: connects to: Digital capitalism profits from unpaid pleasurable user activity. — Yves Citton, The Ecology of Attention, 197; Social quantification lets corporations profit from participation without commodity purchase — Nick Couldry & Ulises A. Mejias, The Costs of Connection: How Data Is…, 166; Behavioral surplus extraction extends from virtual spaces into physical life — Shoshana Zuboff, The Age of Surveillance Capitalism, 623 (+17 more)

Broader Connections