Confirmation bias and inertia make reputations resistant to disconfirming evidence

Evidence

The overall role of the confirmation bias, and a general cognitive inertia, in the preservation of trust would thus appear to be quite straightforward. Neither reputations nor habits are readily changed in the face of the merest challenge to their integrity or viability, as we all know and understand from our day-to-day experiences. — Diego Gambetta, Trust - Making and Breaking Cooperative…, 677

Categorization

Category: Causal Relationships

  • XREF: Connects to Hardin’s claim that trust rests on observable constraints — inertia explains why monitoring doesn’t need constant vigilance.