Bureaucracy shifts moral concern from targets onto superiors’ judgment

Evidence

One of the most remarkable features of the bureaucratic system of authority is, however, the shrinking probability that the moral oddity of one’s action will ever be discovered, and once discovered, made into a painful moral dilemma. In a bureaucracy, moral concerns of the functionary are drawn back from focusing on the plight of the objects of action. They are forcefully shifted in another direction – the job to be done and the excellence with which it is performed. It does not matter that much how the ā€˜targets’ of action fare and feel. It does matter, however, how smartly and effectively the actor fulfils whatever he has been told to fulfil by his superiors. And on this latter question, the superiors are the most competent, natural authority. This circumstance further strengthens the grip in which the superiors hold their subordinates. In addition to giving orders and punishing for insubordination, they also pass moral judgements – the only moral judgements that count for the individual’s self-appreciation. — Zygmunt Bauman, Modernity and the Holocaust, 455

Categorization

  • XREF: This is the core ā€˜moral displacement’ mechanism the reader will carry into Islamophobia readings on how bureaucratic rationality enables exclusion. — connects to: Rational bureaucracy rendered murder morally neutral in perpetrators’ eyes. — Zygmunt Bauman, Modernity and the Holocaust, 691; Civil-servant honor substitutes discipline for individual moral responsibility — Zygmunt Bauman, Modernity and the Holocaust, 94; Bureaucracy’s essence is dissociating means from moral evaluation of ends — Zygmunt Bauman, Modernity and the Holocaust, 289 (+11 more)

Broader Connections