Trust formation is shaped by both internal system structures and external environmental conditions

Evidence

The system substitutes inner certainty for external certainty9 and in so doing raises its tolerance of uncertainty in external relationships. The problem of the complexity gap thereby shifts to some extent into the secondary problem of inner certainty. Inner certainty can come about in two different, indeed opposite, ways – and it is largely because of this that the development of trust can be pretty reliably anticipated time and again, despite very diverse system conditions. — Niklas Luhmann, Trust and Power, 154 (#expands, via linked claim)

Categorization

  • XREF: connects to: Trust presupposes a structured environment supplied by the existence of other systems.; Trust relationships must be built gradually through small steps because of environmental contingency.; Trust rests on structural system guarantees that relieve individuals of risk assessment (+11 more)

Broader Connections