Surveillance capitalism exploits instability’s vulnerabilities rather than healing them.

Evidence

What problems? I have argued that surveillance capitalism and its instrumentarian power feed on the volatile “conditions of existence” that I summarize as the “collision.” Surveillance capitalism offers solutions to individuals in the form of social connection, access to information, time-saving convenience, and, too often, the illusion of support. These are the resources of the first text. More significantly, it offers solutions to institutions in the form of omniscience, control, and certainty. The idea here is not to heal instability—the corrosion of social trust and its broken bonds of reciprocity, dangerous extremes of inequality, regimes of exclusion—but rather to exploit the vulnerabilities produced by these conditions. — Shoshana Zuboff, The Age of Surveillance Capitalism, 1222

Categorization

• XREF: connects to: Surveillance capitalism aims to dominate human nature rather than external nature. — Shoshana Zuboff, The Age of Surveillance Capitalism, 1633; Surveillance capitalism deliberately exploits its historical conditions rather than arising accidentally — Shoshana Zuboff, The Age of Surveillance Capitalism, 65

Broader Connections

• Surveillance capitalism aims to dominate human nature rather than external nature. #expands (0.85) — Shoshana Zuboff, The Age of Surveillance Capitalism, 1633
• Surveillance capitalism deliberately exploits its historical conditions rather than arising accidentally #complicates (0.80) — Shoshana Zuboff, The Age of Surveillance Capitalism, 65