Social media instruments natural empathy to modify behavior for others’ benefit

Evidence

Facebook is the crucible of this new dark science. It aims to perfect the relentless stimulation of social comparison in which natural empathy is manipulated and instrumentalized to modify behavior toward others’ ends. This synthetic hive is a devilish pact for a young person. In terms of sheer everyday effectiveness—contact, logistics, transactions, communications—turn away, and you are lost. And if you simply crave the fusion juice that is proof of life at a certain age and stage—turn away, and you are extinguished. — Shoshana Zuboff, The Age of Surveillance Capitalism, 1489

Categorization

  • DEFINE: Names the core mechanism of surveillance capitalism applied to sociality: empathy as an instrument, ‘synthetic hive.’
  • XREF: Echoes the behavioral-surplus definition of Chapter 1; the ‘hive’ also resonates with Zamyatin’s We, where collective submersion of the individual is the terror. — connects to: Self-help gurus script acceptable affect for self-branding, naturalizing and gendering it — Alice E. Marwick, Status Update: Celebrity, Publicity,…, 510; Social media’s technical features encode and reinforce contradictory status values — Alice E. Marwick, Status Update: Celebrity, Publicity,…, 644; Social media design decisions prioritize profit over user benefit or democratic ideals — Alice E. Marwick, Status Update: Celebrity, Publicity,…, 718 (+6 more)
  • DEEPTHINKING: The ‘devilish pact’ framing — functional indispensability (turn away and you are lost) fused with identity need (turn away and you are extinguished) — captures a coercive structure with no single coercer.

Broader Connections