Shared working conditions, not individual character, generate rigid bureaucratic patterns.

Evidence

The persistence of rigid and unresponsive patterns of behavior results from street-level bureaucrats’ substantial discretion, exercised in a particular work context. Like other policy makers, they operate in an environment that conditions· the way they perceive problems and frame solutions to them. The work environment of street-level bureaucrats is structured by common conditions that give rise to common patterns of practice and affect the direction these patterns take. At base it is the shared situational context of street-level work that permits generalization about these critical generic political and social roles and the operational policies to which they give rise. — Michael Lipsky, Street-Level Bureaucracy, 234

Categorization

• recurring: this claim recurs 2 times within its source
• XREF: connects to: Worker stress-control routines signal how far agency goals are achievable — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 635; Shared institutions, not cultural segments, drive plural-society dynamics.; People over-attribute behavior to character rather than situational pressures. — Norenzayan, Ara, Big gods - how religion transformed…, 152 (+1 more)

Broader Connections

• People over-attribute behavior to character rather than situational pressures. #corroborates (0.85) — Norenzayan, Ara, Big gods - how religion transformed…, 152
• Shared institutions, not cultural segments, drive plural-society dynamics. #expands (0.82)