Perceived resource inadequacy varies with an individual’s personal stake in solutions

Evidence

These points suggest that the salience of solutions to problems of resource inadequacy varies not only with the demands on service and the resources available, but also with the importance to an individual of deriving a satisfactory solution to these problems. — Michael Lipsky, Street-Level Bureaucracy, 273

Categorization

• XREF: Connects to the reader’s existing knowledge base on bureaucratic discretion (Lipsky’s category being applied here) and how individual stakes modulate administrative behavior versus structural demand. — connects to: Frontline workers feel resource scarcity as a lived tension between client care and efficiency — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 363; Workers’ felt resource scarcity, not actual scarcity, drives routinized client processing — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 1480

Broader Connections

• Workers’ felt resource scarcity, not actual scarcity, drives routinized client processing #expands (0.80) — Michael Lipsky, Street-Level Bureaucracy, 1480
• Frontline workers feel resource scarcity as a lived tension between client care and efficiency #qualifies (0.75) — Michael Lipsky, Street-Level Bureaucracy, 363