Overt risk calculation in contracts can undercut the trust it formalizes

Evidence

To begin with, we have to avoid confusion between familiarity and trust. Familiarity is an unavoidable fact of life; trust is a solution for specific problems of risk. But trust has to be achieved within a familiar world, and changes may occur in the familiar features of the world which will have an impact on the possibility of developing trust in human relations. Hence we cannot neglect the conditions of familiarity and its limits when we set out to explore the conditions of trust. — Diego Gambetta, Trust - Making and Breaking Cooperative…, 1334 (#corroborates, via linked claim)

Categorization

• XREF: connects to: Trustworthiness enforced only by contract threats is not genuine trust; Contracting, not trust, brings the future into the present; Most trust is unreflective, routinized background assumption rather than calculated risk (+8 more)

Related

• Trust solves problems of risk but operates only within a familiar world (similarity 0.87)
• Contracting, not trust, brings the future into the present (similarity 0.87)
• Building mutual trust requires confronting risk rather than avoiding it (similarity 0.86)
• Overt risk calculation can undermine the trust it is meant to secure (similarity 0.84)
• Trust rests on structural system guarantees that relieve individuals of risk assessment (similarity 0.83)
• Trust involves a calculable asymmetry of possible harm, while hope does not (similarity 0.81)
• Confusing familiarity with trust causes analytical error (similarity 0.81)
• Familiarity prevents trust from becoming a conscious problem; doubt reopens it. (similarity 0.80)
• Economists treat trust as background rather than transaction cost (similarity 0.80)
• Trust is a theory about another’s future performance based on their claims (similarity 0.80)
• Simple risk calculations do not constitute trust. (similarity 0.80)
• Trust governs dealings only where kinship and contract cannot constrain others (similarity 0.79)
• Testing trust requires a concrete setting and visible relation to one’s own risk decisions (similarity 0.79)
• Trusting is only knowledge; acting on trust is what carries risk (similarity 0.79)
• Most trust is unreflective, routinized background assumption rather than calculated risk (similarity 0.79)

Broader Connections

• Most trust is unreflective, routinized background assumption rather than calculated risk #corroborates (0.80)
• Building mutual trust requires confronting risk rather than avoiding it #contradicts (0.75)
• Protected systems can replace trust with probability calculations #qualifies (0.75)
• Trust solves problems of risk but operates only within a familiar world #corroborates (0.75) — Diego Gambetta, Trust - Making and Breaking Cooperative…, 1334
• Trust rests on structural system guarantees that relieve individuals of risk assessment #complicates (0.72)
• Trust requires assurance that is at least somewhat well based #expands (0.72)
• Trusting is only knowledge; acting on trust is what carries risk #complicates (0.72)