Management consultancies openly frame behavioral surplus as monetizable market infrastructure.
Evidence
Behavioral surplus is understood as the raw material for products that establish “co-marketing” with other services such as “towing, auto repair, car washes, restaurants, retail outlets.…” The consultants at McKinsey make a similar recommendation, advising insurers that the “internet of things” enables their expansion into “completely new areas” such as “data market-places.” Health surplus can be “monetized,” says Deloitte, by providing “relevant referrals.” — Shoshana Zuboff, The Age of Surveillance Capitalism, 677
Categorization
- DEFINE: Defines behavioral surplus as the raw material for co-marketing and data marketplaces, extending the core concept.
- XREF: connects to: Ed-tech firms openly link behavioral conditioning to profit-making from user action. — Shoshana Zuboff, The Age of Surveillance Capitalism, 927; Instrumentarian power arises from converging surveillance capabilities and monetized behavioral surplus — Shoshana Zuboff, The Age of Surveillance Capitalism, 1214
Broader Connections
- Ed-tech firms openly link behavioral conditioning to profit-making from user action.
#exemplifies(0.90) — Shoshana Zuboff, The Age of Surveillance Capitalism, 927 - Instrumentarian power arises from converging surveillance capabilities and monetized behavioral surplus
#expands(0.85) — Shoshana Zuboff, The Age of Surveillance Capitalism, 1214