Expressed need is capped by applicants’ beliefs about what agencies offer

Evidence

Needs become manifest when the institutions that might provide assistance send out signals that they stand ready to assist. The 40 percent of the clients who originally sought help with domestic matters might have been only a small portion of the population that could have benefitted from such assistance. Some who could have used such services may have been deterred from seeking them. Since legal services are vastly underfunded, even more dramatic demonstrations of need might have materialized if more lawyers had been available. — Michael Lipsky, Street-Level Bureaucracy, 675

Categorization

• XREF: Supplies evidence for the chapter-41 claim that frontline workers teach clients which needs may legitimately be raised — here extended to the institutional level. — connects to: Identity and beliefs can be a product rather than a cause of institutional commitment — Russell Hardin, Trust and Trustworthiness, 238; Administered needs cause individuals to identify with and submit to domination — Herbert Marcuse, One-Dimensional Man: Studies in the…, 39
• recurring: this claim recurs 2 times within its source

Broader Connections

• Administered needs cause individuals to identify with and submit to domination #expands (0.80) — Herbert Marcuse, One-Dimensional Man, 39
• Identity and beliefs can be a product rather than a cause of institutional commitment #complicates (0.75) — Russell Hardin, Trust and Trustworthiness, 238