Discretionary judgment that cannot be programmed will not erode significantly

Evidence

Particularly at the individual level this discretion is not likely to be significantly eroded so long as street-level bureaucrats’ jobs require them to make discretionary judgments that cannot be entirely programmed. — Michael Lipsky, Street-Level Bureaucracy, 1379

Categorization

• XREF: Directly supports the reader’s claim that frontline discretion outpaces narrative change — here framed as an irreducible structural feature.
• DEEPTHINKING: If discretion cannot be programed away, it will always intermediate policy and stereotype — a structural insight about the limits of administrative reform.