Differentiated societies need more trust to reduce their greater complexity

Evidence

From this general analysis, it appears that, as far as the particular problem of trust is concerned, a change of mode will occur on the way to greater and more consciously articulated complexity. In anticipation of the following chapter, what follows from this suggestion may now be outlined. On the basis of familiarity with the everyday world, trust is principally interpersonal trust (and is therefore limited). It serves to overcome an element of uncertainty in the behaviour of other people which is experienced as the unpredictability of change in an object. In so far as the need for complexity grows, and in so far as the other person enters the picture both as alter ego and as fellow-author of this complexity and of its reduction, trust has to be extended, and the original unquestionable familiarity of the world pushed back, although it cannot be eliminated completely. It becomes as a result a new form of system trust, which implies renouncing as a conscious risk some possible further information and implies as well a wary indifference to and a continuous control of results. System trust is not only applicable to social systems but also to other people as personal systems. This change, if one looks closely at the assumptions which lie within the mode of trusting, corresponds to a change from bases of trust which are defined in primarily emotional terms, to those which are primarily performance based. — Niklas Luhmann, Trust and Power, 143 (#expands, via linked claim)

Categorization

  • XREF: connects to: Modern society needs non-personal trust beyond what individuals provide; Growing social complexity increases the need for trust in the present; Trust reduces social complexity by replacing missing information with guaranteed security (+8 more)

Broader Connections