Bureaucratic stereotype patterns vary with city size and demographic heterogeneity

Evidence

Note that these conditions of work may not always prevail. For example, it may be that the welfare department in a small city with a stable, homogeneous, white. population is large enough to provide a relatively full range of social services to recipients and perform with relatively clear objectives derived from the relatively homogeneous political culture of the city. Employment and family patterns may be such that there is not a great deal of movement on or off the welfare roles. In such a situation one might expect social workers in that office to behave quite differently from the social workers in a large, more heterogeneous central city. — Michael Lipsky, Street-Level Bureaucracy, 242

Categorization

• QUESTION: This implies homogeneity dampens discretion-driven stereotyping — testable prediction that bureaucratic discretion produces stereotype routinization mostly where populations are heterogeneous and caseloads unstable.
• XREF: connects to: Administrative stereotypes build on general social attitudes and are reinforced daily — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 1140; Frontline work structure, not worker prejudice, creates receptivity to stereotypes — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 844

Broader Connections

• Frontline work structure, not worker prejudice, creates receptivity to stereotypes #expands (0.80) — Michael Lipsky, Street-Level Bureaucracy, 844
• Administrative stereotypes build on general social attitudes and are reinforced daily #expands (0.75) — Michael Lipsky, Street-Level Bureaucracy, 1140