Workload from unfilled positions is redistributed with no added resources to remaining staff.

Evidence

When workers are not replaced their responsibilities are distributed among those who remain, usually without reducing the responsibilities they already have. Increasing the responsibilities of other staff without increased compensation or work resources is the white collar equivalent of the onerous assembly line speedup. — Michael Lipsky, Street-Level Bureaucracy, 1272

Categorization

  • DEFINE: Coins the ‘white collar speedup’ analogy that glosses the mechanism of responsibility inflation under decruitment.