Widespread service failures fail to unsettle faith in capitalist efficiency

Evidence

Even so, the universality of bad experiences with call centers does nothing to unsettle the operating assumption that capitalism is inherently efficient, as if the problems with call centers weren’t the systemic consequences of a logic of Capital which means organizations are so fixated on making profits that they can’t actually sell you anything. — Mark Fisher, Capitalist Realism, 131

Categorization

• XREF: connects to: Replacing bad individuals cannot fix vices engendered by structure — Mark Fisher, Capitalist Realism: Is There No…, 142; Capitalist social failures are actually successes for capital’s own logic — Clara E. Mattei, Escape from Capitalism, 381; Capitalism’s progress depends on business failure, not despite it. — Mark Blyth, Austerity: The History of a Dangerous…, 323 (+6 more)

Related

• Call centers embody capitalism’s centerlessness yet fail to undermine faith in its efficiency (similarity 0.88)
• Call centers give consumers their only direct experience of capitalism’s centerlessness (similarity 0.84)
• Call centers reveal Capital’s systemic inefficiency as a profit fixation (similarity 0.81)
• Capitalist social failures are actually successes for capital’s own logic (similarity 0.79)
• Capital’s center is missing yet still posited as a responsible agent (similarity 0.79)
• Capitalism’s progress depends on business failure, not despite it. (similarity 0.78)
• Replacing bad individuals cannot fix vices engendered by structure (similarity 0.78)

Broader Connections

• Capitalism sustains legitimacy through broken promises, not fulfilled ones #corroborates (0.95) — Aris Komporozos-Athanasiou, Speculative Communities, 118
• Capitalist social failures are actually successes for capital’s own logic #corroborates (0.92) — Clara E. Mattei, Escape from Capitalism, 381
• Capitalism cannot function without its ideological disguises and myths #corroborates (0.82) — Mark Fisher, Capitalist Realism, 96
• Loathed-but-complied systems typify capitalist realism #corroborates (0.80)
• Capitalism’s progress depends on business failure, not despite it. #qualifies (0.78) — Mark Blyth, Austerity, 323
• Capitalism’s incurable flaw is its inability to provide for the world’s majority #qualifies (0.72) — Aijaz Ahmad, In Theory, 594