Users are not products but abandoned carcasses stripped of surplus

Evidence

Although Big Other can mimic intimacy through the tireless devotion of the One Voice—Amazon-Alexa’s chirpy service, Google Assistant’s reminders and endless information—do not mistake these soothing sounds for anything other than the exploitation of your needs. I think of elephants, that most majestic of all mammals: Big Other poaches our behavior for surplus and leaves behind all the meaning lodged in our bodies, our brains, and our beating hearts, not unlike the monstrous slaughter of elephants for ivory. Forget the clichĂ© that if it’s free, “You are the product.” You are not the product; you are the abandoned carcass. The “product” derives from the surplus that is ripped from your life. — Shoshana Zuboff, The Age of Surveillance Capitalism, 1199

Categorization

  • SEED: The elephant-ivory poaching metaphor could anchor an essay on how platform intimacy (Alexa’s chirpy voice) masks data extraction—contrasting surface care with systematic exploitation.
  • XREF: Directly reverses the familiar adage ‘if it’s free, you are the product,’ connecting to the book’s core behavioral surplus thesis from earlier chapters. — connects to: Users are raw material suppliers whose behavior yields predictive products indifferent to their fate — Shoshana Zuboff, The Age of Surveillance Capitalism, 216; Platforms extract data as a form of unpaid payment from users — Nick Couldry & Ulises A. Mejias, The Costs of Connection: How Data Is
, 128; Audience exploitation arises from users becoming commodities, not from literal work — Nick Couldry & Ulises A. Mejias, The Costs of Connection: How Data Is
, 327 (+3 more)

Broader Connections