Training content erodes unless it directly addresses problems workers actually face on the job.

Evidence

Generalizations about police training apply to other street-level bureaucracies as well. Instruction relating to experiences police officers are likely to encounter is retained; instruction unrelated to direct problem solving is subject to erosion because it is irrelevant to officers’ needs. — Michael Lipsky, Street-Level Bureaucracy, 1445

Categorization

• SHARE: Niche but useful for anyone in police or clinical training—retention tracks relevance to encountered problems, not curriculum hours.