Surveillance capitalism requires automated behavior modification, while feedback loops serve owners.

Evidence

Although it is still possible to imagine automated behavioral modification without surveillance capitalism, it is not possible to imagine surveillance capitalism without the marriage of behavior modification and the technological means to automate its application. This marriage is essential to economies of action. For example, one can imagine a fitness tracker, a car, or a refrigerator whose data and operational controls are accessible exclusively to their owners for the purposes of helping them to exercise more often, drive safely, and eat healthily. But as we have already seen in so many domains, the rise of surveillance capitalism has obliterated the idea of the simple feedback loop characteristic of the behavioral value reinvestment cycle. In the end, it’s not the devices; it’s Max Weber’s “economic orientation,” now determined by surveillance capitalism. — Shoshana Zuboff, The Age of Surveillance Capitalism, 928

Categorization

  • XREF: Echoes Weber’s ‘economic orientation’ from The Protestant Ethic, and links to earlier chapters’ critique of behavioral value reinvestment. — connects to: Surveillance capitalism continuously intensifies the means of behavioral modification — Shoshana Zuboff, The Age of Surveillance Capitalism, 37; Surveillance capitalism extracts behavioral surplus to predict and modify behavior. — , The Braided Reading EPUB: 5-Year…, 73; Surveillance capitalism moves from predicting behavior to actively shaping it in real time — Shoshana Zuboff, The Age of Surveillance Capitalism, 481

Broader Connections