Splitting clients into worthy and unworthy shrinks the set owed full effort.

Evidence

The psychological importance of private reconceptions of the clientele can be traced in the primary divisions of the client world. For example, unsanctioned distinctions between worthy and unworthy clients narrow the range of clients for whom street-level bureaucrats must provide their best efforts. — Michael Lipsky, Street-Level Bureaucracy, 1123

Categorization

• XREF: Connects to street-level bureaucrat typologies of client worthiness used in administrative-discretion research.