Sincere belief in equal treatment coexists with and masks biased allocation.

Evidence

Norms of equal treatment often function to reduce and minimize tendencies toward bias and otherwise provide powerful myths about the way services are allocated. Street-level bureaucrats often believe firmly that they treat all clients alike. — Michael Lipsky, Street-Level Bureaucracy, 820

Categorization

  • XREF: Echoes Bourdieu/Mills on official egalitarian fictions and the learned example ‘caste apologists invoked eugenics… caste endogamy as world-leading racial improvement’ — self-justifying ideology inside a stratified institution. — connects to: Believing in equal opportunity lets advantaged groups justify status inequality and avoid collective guilt. — Nyla R. Branscombe and Bertjan Doosje (eds.), Collective Guilt: International…, 202; Officially equal treatment masks workers acting on private client preferences. — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 793; Sincere egalitarian conviction coexists with unconscious bias that surfaces only in ambiguous decisions — Joseph Avery, Jim Sidanius, Joel Cooper, Gregory Davis, Amanda N., Bias in the Law: A Definitive Look at…, 862 (+4 more)
  • DEEPTHINKING: The saving grace of the chapter and also its darkest point: equality norms both restrain bias and supply the myth that conceals it.

Broader Connections