Search and feed rankings are value-laden decisions, not neutral mirrors

Evidence

As legal scholar Frank Pasquale describes it, “The decisions at the Googleplex are made behind closed doors… the power to include, exclude, and rank is the power to ensure which public impressions become permanent and which remain fleeting.… Despite their claims of objectivity and neutrality, they are constantly making value-laden, controversial decisions. They help create the world they claim to merely ‘show’ us.” When it comes to the shadow text, surveillance capitalism’s laws of motion compel both its secrecy and its continuous growth. We are the objects of its narratives, from whose lessons we are excluded. As the source from which all the treasure flows, this second text is about us, but it is not for us. Instead, it is created, maintained, and exploited outside our awareness for others’ benefit. — Shoshana Zuboff, The Age of Surveillance Capitalism, 586

Categorization

  • DEFINE: Clarifies that algorithmic ranking is not neutral reflection but active world-shaping power exercised behind closed doors.
  • XREF: Connects to the reading list’s Platform/Surveillance theme and to the broader critique of algorithmic neutrality in search engines. — connects to: Search engine results are contingent products of corporate economic interests, not inevitable truths. — Shoshana Zuboff, The Age of Surveillance Capitalism, 184; Selecting a major premise depends on value judgments rather than strict logic — Ruggero J. Aldisert, Agatha D. Aldisert, Logic for Lawyers- A Guide to Clear…, 431; Ranking importance neutralizes social injustice as mere exception

Broader Connections