Routinization is unavoidable, but its locus of authorship is a political choice.

Evidence

Routinization in social life may be inevitable, but it is not inevitable that routines should be imposed from above or by authorities that do not directly confront clients. — Michael Lipsky, Street-Level Bureaucracy, 1493

Categorization

• DEEPTHINKING: Separates two things usually fused — that routines exist and who writes them — which is exactly the lever the reader’s hypothesis needs.
• APHORISMS: A general principle of institutional design: inevitability of a process does not fix who controls it.