Revealing job insecurity breaks the implicit contract and shrinks client-facing time.

Evidence

When workers are fired, managers also abridge the implicit contract with employees by bringing to the surface the reality of job insecurity in what previously had seemed secure employment. … While some increased and heroic efforts may be forthcoming it is equally likely that work will be processed in ways which reduce the amount and quality of time street-level bureaucrats can spend with clients. — Michael Lipsky, Street-Level Bureaucracy, 1279

Categorization

• XREF: Links to the implicit-contract and psychological-contract literature on how breaches accelerate routinization and depersonalization of service. — connects to: Worker insecurity functions as a deliberate competitive asset for capital — Clara E. Mattei, Escape from Capitalism: An Intervention, 232

Broader Connections

• Worker insecurity functions as a deliberate competitive asset for capital #contradicts (0.85) — Clara E. Mattei, Escape from Capitalism, 232