Refusing a smart device’s terms degrades its safety and security functions.

Evidence

Should the customer refuse to agree to Nest’s stipulations, the terms of service indicate that the functionality and security of the thermostat will be deeply compromised, no longer supported by the necessary updates meant to ensure its reliability and safety. The consequences can range from frozen pipes to failed smoke alarms to an easily hacked internal home system. — Shoshana Zuboff, The Age of Surveillance Capitalism, 33

Categorization

• SHARE: Good for someone working on IoT security or consumer rights — a concrete example of refusal being effectively coercive.