Public employee unions have bargained for client-serving conditions like smaller class sizes

Evidence

Finally, there is a distinct but neglected precedent for organized public employees championing the needs of clients. Teachers have included limitations on classroom size as an objective to be sought through collective bargaining. They have sought this objective not only to improve working conditions but also to create the environment in which they could function The Broader Context of Bureaucratic Relations optimally as teachers. — Michael Lipsky, Street-Level Bureaucracy, 1380

Categorization

• ADDENDUM: Could extend the reader’s published work on how labor organizing serves clients with a concrete bargaining-for-beneficiaries case.