Professionals carry cultural social-worth judgments into service unless organization blocks them.

Evidence

There is no evidence that professional training succeeds in creating a universalistic moral neutrality … On the contrary, we are on much safer ground to assume that those engaged in dispensing profeSSional services (or any other services) will apply the evaluations of social worth common to their culture and will modify their services with respect to those evaluations unless discouraged from doing so by the organizational arrangements under which they work. — Michael Lipsky, Street-Level Bureaucracy, 633

Categorization

• XREF: Inverts the professional-neutrality ideal and connects to earlier chapters on worker deservingness judgments; central mechanism for stereotype institutionalization. — connects to: Social conventions and organizational incentives can make people trustworthy — Russell Hardin, Trust and Trustworthiness, 235; Large-scale harms depend on morally disengaged professionals across connected social systems. — Albert Bandura, Moral Disengagement: How People Do Harm…, 143; Expert professionals can perpetuate unfounded beliefs through their actions. — Lynley Hood, A City Possessed, 1602
• recurring: this claim recurs 2 times within its source

Broader Connections

• Large-scale harms depend on morally disengaged professionals across connected social systems. #expands (0.82) — Albert Bandura, Moral Disengagement, 143
• Social conventions and organizational incentives can make people trustworthy #expands (0.80) — Russell Hardin, Trust and Trustworthiness, 235
• Expert professionals can perpetuate unfounded beliefs through their actions. #exemplifies (0.72) — Lynley Hood, A City Possessed, 1602