Platforms hide moderation by overwhelming users with what is available.

Evidence

Moderation is hard to examine, because it is easy to overlook—and that is intentional. Social media platforms are vocal about how much content they make available, but quiet about how much they remove. Content-sharing platforms typically present themselves as cornucopias: thousands of apps, millions of videos, billions of search results, more than you could ever consume. With so much available, it can start to seem as if nothing is unavailable. — Tarleton Gillespie, Custodians of the Internet, 31

Categorization

  • STORYSTEM: The notion that platforms are ‘quiet about how much they remove’ could seed a domestic-drama variant — a character’s version of the world is engineered by visible plenty over hidden absence.
  • recurring: this claim recurs 2 times within its source
  • XREF: connects to: Facebook’s removal of Napalm Girl was a deliberate trained decision, not an error. — Tarleton Gillespie, Custodians of the Internet: Platforms,…, 18; Moderation is the essential commodity platforms actually sell to users — Tarleton Gillespie, Custodians of the Internet: Platforms,…, 631; Platform secrecy frames curated content as naturally occurring rather than selected. — Tarleton Gillespie, Custodians of the Internet: Platforms,…, 370

Broader Connections