Platform custodianship was not evident to companies at their start

Evidence

The companies that have profited most from our commitment to platforms did so by selling the promises of participatory culture. As those promises have begun to sour and the reality of their impact on public life has become more obvious and more complicated, these companies are now grappling with how best to be stewards of public culture, a responsibility that was not evident to them at the start. — Tarleton Gillespie, Custodians of the Internet, 626

Categorization

• XREF: connects to: The current platform disillusionment is a cultural-bubble hangover — Tarleton Gillespie, Custodians of the Internet: Platforms,…, 624; Platforms claim a 1996 legal category never designed to anticipate them — Tarleton Gillespie, Custodians of the Internet: Platforms,…, 120; Platforms commonly originate as solutions to internal company needs — Nick Srnicek, Platform Capitalism, 59

Broader Connections

• Platforms commonly originate as solutions to internal company needs #qualifies (0.85) — Nick Srnicek, Platform Capitalism, 59