Organizational citizenship behavior distinctively excludes formally rewarded in-role behavior

Evidence

The four types of OCB measured were (1) altruism—behaviors that have the effect of helping others with organizationally relevant tasks; (2) civic virtue—behaviors that indicate that the individual participates in, or is concerned about the life of the organization; (3) sportsmanship—willingness by the employee to tolerate less-thanideal circumstances without complaining; and (4) conscientiousness— behaviors that go beyond minimum role requirements in the areas of attendance, obeying rules, and so forth (Podsakoff et al., 1990). — Roderick M. Kramer, Geoffrey J. Leonardelli, Robert W. Livingston, Social Cognition, Social Identity, and…, 1820

Categorization

• DEFINE: Lays out the four-type OCB typology from Organ (1988), useful as a reference frame.
• corroborated: 2 independent passages support this claim — Roderick M. Kramer, Geoffrey J. Leonardelli, Robert W. Livingston, Social Cognition, Social Identity, and…, 1820