Mandatory class-action-waiver arbitration clauses quietly extinguish small consumer claims

Evidence

More recently, the Supreme Court has upheld arbitration clauses that include class-​ action waivers, which mean that consumers and employees with small claims are forced to arbitrate them individually instead of being allowed to combine them into a collective action. In practice, this means many of the claims just disappear; it is rarely worth one person’s time and money to pursue a small claim (and he would never find a lawyer to take such a case). Of course, that is one of the main reasons companies put such clauses into their contracts to begin with. β€” Lawrence M. Friedman and Grant M. Hayden, American Law, 1513

Categorization

  • CANDY: A compact, memorable mechanism: fine-print arbitration clauses are designed knowing small claims will vanish β€” good elevator material.
  • XREF: connects to: Rules without enforcement mechanisms are meaningless. β€” Lawrence M. Friedman and Grant M. Hayden, American Law: An Introduction, 143; Future-dispute arbitration waivers differ morally from submitting an existing dispute β€” Henry M. Hart, Jr. and Albert M. Sacks, The Legal Process: Basic Problems in…, 4900; Contested small claims cases are usually brought by individual plaintiffs, not businesses β€” Lawrence M. Friedman and Grant M. Hayden, American Law: An Introduction, 294 (+3 more)

Broader Connections