Mafiosi’s understated style deliberately earns them trust and reputation

Evidence

But the middle class can sustain the search for exclusivity with the same personal gifts which in other circumstances it invests in peaceful business: order, foresight, caution, and cunning (p. 97). They go so far as to practise understatement about their real power, a style they ostensibly share more with the British than the Italian mentality. This style, moreover, has won them reputation and trust. — Diego Gambetta, Trust - Making and Breaking Cooperative…, 2175

Categorization

Category: Causal Relationships

  • XREF: Ties to Hardin: trust is cultivated through observable, consistent behavioral signals — the mafia’s curt restraint is self-presentation designed to be observed as reliability.

Broader Connections