Internet platforms gained unprecedented power to manufacture user behavior

Evidence

The Facebook study’s publication evoked fierce debate as experts and the wider public finally began to reckon with Facebook’s—and the other internet companies’—unprecedented power to persuade, influence, and ultimately manufacture behavior. Harvard’s Jonathan Zittrain, a specialist in internet law, acknowledged that it was now possible to imagine Facebook quietly engineering an election, using means that its users could neither detect nor control. — Shoshana Zuboff, The Age of Surveillance Capitalism, 941

Categorization

  • XREF: Plumbs forward to Zittrain’s later, publicly validated concerns about algorithmic election manipulation post-2016. — connects to: Early web community pioneers worked deliberately to shape technology toward human connection — Alice E. Marwick, Status Update: Celebrity, Publicity,…, 132; Platforms exceed most nation-states in network size and act as social infrastructures — Nick Couldry & Ulises A. Mejias, The Costs of Connection: How Data Is…, 131; Digital platforms hijack life into data whose insights are sold back to us (+10 more)
  • SEED: The Zittrain ‘engineered election’ acknowledgment from 2014 versus what actually happened in 2016 could anchor an essay on foreknowledge and responsibility.

Broader Connections