Incremental, localized citizen demands can cumulatively shift bureaucratic practice.

Evidence

If such concern is likely to be evident in the future it will be because place by place and issue by issue, people-effectively demand respect for themselves and their proper claims on government, while at the same time they are able to explore ways to support street-level bureaucracies in their struggle to do a decent job under adverse circumstances. — Michael Lipsky, Street-Level Bureaucracy, 1520

Categorization

  • SEED: Angle: ‘The Slow Politics of Localized Demand’ — how one-issue-at-a-time citizen pressure quietly re-shapes frontline discretion faster than top-down policy reform.
  • QUESTION: If localized demand shapes practice place by place, does that same incremental mechanism also accelerate the routinization of stereotypes the reader is testing?