Improving accountability requires changing behavioral patterns, not just adding review boards.

Evidence

Second, accountability refers to patterns of behavior. Only if a pattern of behavior exists can predictability, and therefore accountability, exist. In practical terms this means that efforts to change or improve accountability cannot succeed unless patterns of behavior change or improve. For example, medical and police review boards do not increase accountability unless general relationships with citizens or superiors change. — Michael Lipsky, Street-Level Bureaucracy, 1158

Categorization

• XREF: Connects to the reader’s stated hypothesis that stereotyping becomes routinized through patterned everyday administrative decisions rather than through narrative shift. — connects to: Accountability is responsive behavior, not merely answering to superiors; Bureaucratic reorganization can mask continuing obstruction of accountability — Albert Bandura, Moral Disengagement: How People Do Harm…, 526; Administrative accountability practices erode workers’ client-responsibility and entrench service ineffectiveness over time — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 1288

Broader Connections

• Bureaucratic reorganization can mask continuing obstruction of accountability #corroborates (0.90) — Albert Bandura, Moral Disengagement, 526
• Accountability is responsive behavior, not merely answering to superiors #corroborates (0.85)
• Administrative accountability practices erode workers’ client-responsibility and entrench service ineffectiveness over time #corroborates (0.80) — Michael Lipsky, Street-Level Bureaucracy, 1288