How authorities treat a group signals expected norms for member cooperation
Evidence
Moreover, it is possible that procedural justice at a group level may have greater influence on people’s cooperation with other group members, whereas procedural fairness at an interpersonal level may have more significant impact on people’s cooperation with their supervisor. How the group as a whole is procedurally treated by the organization and the authority should convey a normative message concerning how group members should work with each other. — Roderick M. Kramer, Geoffrey J. Leonardelli, Robert W. Livingston, Social Cognition, Social Identity, and…, 2356
Categorization
- XREF: Connects to organizational signaling theory and the normative-message view that institutions teach behavior by example.