Frontline workers experienced reported “overfunding” as resource scarcity

Evidence

But the narrative of an overfunded public sector produces cognitive dissonance for those of us who have actually been delivering frontline public services in the last ten years, where we’ve been expected to do more work for less money and with fewer resources. If those were the good times, you can only feel a shudder of dread anticipating what it will be like when things are bad. — Mark Fisher (edited by Darren Ambrose), K-Punk, 1467

Categorization

  • XREF: Echoes ch53 on care-destroying impermanence and total plasticity under late capitalism; personal testimony both from Labour years of ‘doing more with less’. — connects to: Frontline workers feel resource scarcity as a lived tension between client care and efficiency — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 363; Claims of an overfunded public sector contradict frontline workers’ experience of austerity — Mark Fisher (edited by Darren Ambrose), K-Punk: The Collected and Unpublished…, 1467