Face-to-face talk enables instantaneous message repair that text cannot match.

Evidence

In contrast to interactions that are largely sequential, face-to-face interaction makes it possible for two people to be sending and delivering messages simultaneously. The cycle of interruption, feedback, and repair possible in face-to-face interaction is so quick that it is virtually instantaneous. As [sociologist Erving] Goffman notes, “a speaker can see how others are responding to her message even before it is done and alter it midstream to elicit a different response.” — Robert D. Putnam, Bowling Alone The Collapse and Revival…, 582

Categorization

• XREF: connects to: Text-only communication escalates conflict because it lacks real-time facial feedback — Yves Citton, The Ecology of Attention, 253; Text-only communication strips conversation of the feedback cues that prevent misunderstandings — Holm Gero Hümmler, Ulrike Schiesser, Fact and Prejudice: How to Communicate…, 276

Broader Connections

• Text-only communication strips conversation of the feedback cues that prevent misunderstandings #corroborates (0.90) — Holm Gero Hümmler, Ulrike Schiesser, Fact and Prejudice, 276
• Text-only communication escalates conflict because it lacks real-time facial feedback #corroborates (0.85) — Yves Citton, The Ecology of Attention, 253