Expanding emergency access triggers new rationing that caps the client gains.

Evidence

However, if clients remain nonvoluntary and dependent with respect to street-level bureaucracies, the limits of this creative disorder are likely to be reached shortly. Organizations with responsive emergency procedures end up designing additional rationing mechanisms to limit client demand, or they restructure emergency services in order to absorb the demand without threatening organizational functioning. — Michael Lipsky, Street-Level Bureaucracy, 1038

Categorization

• XREF: connects to: Service availability creates demand rather than merely satisfying it — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 292; Service generosity expands in crisis periods and contracts in quiescence. — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 1309

Broader Connections

• Service generosity expands in crisis periods and contracts in quiescence. #qualifies (0.78) — Michael Lipsky, Street-Level Bureaucracy, 1309